topic Re: Increase in Pay Monthly charge from April 2026 in Pay Monthly

Increase in Pay Monthly charge from April 2026

Lismore — Thu, 23 Oct 2025 10:43:03 GMT

I have just been informed that my monthly payment will increase from £1.80 to £2.50 from April 2026 - no explanation given!

This represents an increase of 20% approximately. As RPI is only 3.9% this month - can this extoronate incresae be explained?

Re: Increase in Pay Monthly charge from April 2026

jonsie — Thu, 23 Oct 2025 11:03:43 GMT

I haven't received any notification of this so it's surprising

Also very unwelcome if this affects all customers

Re: Increase in Pay Monthly charge from April 2026

Enlli — Thu, 23 Oct 2025 11:13:26 GMT

I know they have put up the charges for some ex Virgin customers but I've not heared anything other than that.

Re: Increase in Pay Monthly charge from April 2026

Enlli — Thu, 23 Oct 2025 11:16:12 GMT

From USwitch

Re: Increase in Pay Monthly charge from April 2026

MI5 — Thu, 23 Oct 2025 11:16:23 GMT

@Lismore

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook or Instagram https://www.o2.co.uk/abouto2/social-media or give them a call on 202 or 0344 809 0202

Re: Increase in Pay Monthly charge from April 2026

jonsie — Thu, 23 Oct 2025 11:20:31 GMT

From the O2 shop website

Looks like across the board increase for all...

Re: Increase in Pay Monthly charge from April 2026

Enlli — Thu, 23 Oct 2025 11:24:58 GMT

OFCOM....... The Networks' friend

Gave them a licence to print money.

Re: Increase in Pay Monthly charge from April 2026

MI5 — Thu, 23 Oct 2025 12:16:04 GMT

Guaranteed this was coming after they stopped the uswitch upgrades and started refusing number migrations. Forces customers to stay and pay the uncrease.

Re: Increase in Pay Monthly charge from April 2026

jonsie — Thu, 23 Oct 2025 12:34:42 GMT

Apparently they are changing switch up to 11 months

But you can still buy the switch up bolt on stating 90 days

O2 constantly cease to surprise me with changes not being as advertised uniformly on the website

Re: Increase in Pay Monthly charge from April 2026

jonsie — Thu, 23 Oct 2025 12:37:55 GMT

As this post

Re: Switch up changing to 11 months - O2 Community

Re: Increase in Pay Monthly charge from April 2026

pgn — Thu, 23 Oct 2025 12:50:11 GMT

I noticed something odd with the prices in the Change Tariff section yesterday, and today in Upgrades...

Re: Increase in Pay Monthly charge from April 2026

Enlli — Thu, 23 Oct 2025 13:16:51 GMT

3GB at £19.00 before extortionate rises

That has to be the biggest rip off yet.

Re: Increase in Pay Monthly charge from April 2026

pgn — Thu, 23 Oct 2025 14:09:48 GMT

@Enlli wrote:
3GB at £19.00 before extortionate rises
That has to be the biggest rip off yet.

Methinks I'll be hanging onto my SIMO Affiliate tariff beyond the 12months - until the gimlet gaze of the O2 accountants falls on those accounts too... 😭

Re: Increase in Pay Monthly charge from April 2026

deag123456 — Thu, 23 Oct 2025 14:36:58 GMT

Is that like the Uswitch tariffs? I have one and got the same increase email.

Re: Increase in Pay Monthly charge from April 2026

Enlli — Thu, 23 Oct 2025 14:46:32 GMT

Uswitch is an Affliate tariff, so yes. we will all be hit

Re: Increase in Pay Monthly charge from April 2026

pgn — Thu, 23 Oct 2025 15:03:59 GMT

Assuming increase now stays at £2.50 in Apr-2027, as the screenshot above seems to indicate, it's still cheaper to stay on a 40GB (doubled to 80GB with Volt) SIMO 12-month (expired) tariff for 2 years than to go for O2's own offering(s) for 12-mo SIMO, or entrusting your upgrade to the ravages of migrating your number to a new £8.50 12-mo SIMO with 50GB (before any Volt increase in data) for £8.50, then £11, then £13.50...

FYI Affiliate "promise" by O2: https://www.o2.co.uk/abouto2/affiliates

Affiliate SIMO rates in here: https://ui.awin.com/merchant-profile/3235

Unless, of course, there's a super-duper Black Friday deal in the offing in November, of course, offered directly by O2, that can be "upgraded" to....

Re: Increase in Pay Monthly charge from April 2026

Enlli — Thu, 23 Oct 2025 15:10:29 GMT

For me Volt will no longer apply as we won't need Virgin Media now my grandson has has 1GB fibre installed. So my O2 sim will probably reduce to 32GB for £10.50 after April

My Voxi SIM is £10 for 60GB but with unlimited Social Media

Re: Increase in Pay Monthly charge from April 2026

Enlli — Thu, 23 Oct 2025 15:14:46 GMT

Give it time and the Comments should be interesting

https://www.ispreview.co.uk/index.php/2025/10/o2-uk-increases-mid-contract-price-hikes-for-mobile-customers.html

Re: Increase in Pay Monthly charge from April 2026

Elihearts — Thu, 23 Oct 2025 20:20:26 GMT

Looks like I will get this too based upon ISPReview - O2 said "Penalty Free" so what does that mean?

I'm assuming cancelling the airtime only but my understanding is that the Device Plan then becomes fully payable at that point? Or does it keep rolling - Just the airtime is cancelled?

Re: Increase in Pay Monthly charge from April 2026

Enlli — Thu, 23 Oct 2025 20:44:42 GMT

@Elihearts The last time this happened you were able to cancel the airtime but keep the device payments going.

Problem was some agents refused and then there was a fight to get things sorted