https://community.o2.co.uk/t5/Pay-Monthly/O2-ported-my-phone-number-before-I-received-new-phone/m-p/1815318#M291490 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5859659">@Bb20</a>&nbsp;</P><P>Go into any O2 store with some photo ID and they will give you a sim to use in your old phone.</P> Wed, 15 Oct 2025 10:13:34 GMT MI5 2025-10-15T10:13:34Z https://community.o2.co.uk/t5/Pay-Monthly/O2-ported-my-phone-number-before-I-received-new-phone/m-p/1815314#M291487 <P>I ordered a new phone 2 days ago after changing to O2 from another network. I supplied a PAC code to keep my old number, I haven't actually received my new phone yet because it was delayed a day on the shipping.&nbsp;</P><P>I received a text from O2 today saying "We're just letting you know we have ported your number to O2". This was a few hours ago and now my current phone has just lost all calls, texts and data. I was under the impression that this wouldn't happen until I activated the new sim? Now I'm left without a phone until my new one gets delivered, which I haven't had any further updates with and now I can't actually even call the customer care to get more advice.</P> Wed, 15 Oct 2025 09:49:18 GMT https://community.o2.co.uk/t5/Pay-Monthly/O2-ported-my-phone-number-before-I-received-new-phone/m-p/1815314#M291487 Bb20 2025-10-15T09:49:18Z https://community.o2.co.uk/t5/Pay-Monthly/O2-ported-my-phone-number-before-I-received-new-phone/m-p/1815318#M291490 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5859659">@Bb20</a>&nbsp;</P><P>Go into any O2 store with some photo ID and they will give you a sim to use in your old phone.</P> Wed, 15 Oct 2025 10:13:34 GMT https://community.o2.co.uk/t5/Pay-Monthly/O2-ported-my-phone-number-before-I-received-new-phone/m-p/1815318#M291490 MI5 2025-10-15T10:13:34Z