https://community.o2.co.uk/t5/Pay-Monthly/iPhone-17/m-p/1812136#M291207 <DIV>Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you</DIV><DIV><A class="" title="Protected by Outlook: https://linktr.ee/vmo2. Click or tap to follow the link." href="https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinktr.ee%2Fvmo2&amp;data=05%7C02%7C%7C592f237495a54a528d4408dde6deceb2%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638920566815830834%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=aUkWyofMWpLHTnau7b%2FUmuYEZYo5NjRy4OQFteRI8ws%3D&amp;reserved=0" target="_blank" rel="noopener">Click Here For Social Media Support Links VirginmediaO2</A></DIV><DIV>Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255</DIV> Wed, 24 Sep 2025 16:03:27 GMT jonsie 2025-09-24T16:03:27Z https://community.o2.co.uk/t5/Pay-Monthly/iPhone-17/m-p/1812134#M291206 <P>I’ve been charged for the upfront payment but I’ve received no confirmation what should I do</P> Wed, 24 Sep 2025 15:55:46 GMT https://community.o2.co.uk/t5/Pay-Monthly/iPhone-17/m-p/1812134#M291206 TMT 2025-09-24T15:55:46Z https://community.o2.co.uk/t5/Pay-Monthly/iPhone-17/m-p/1812136#M291207 <DIV>Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you</DIV><DIV><A class="" title="Protected by Outlook: https://linktr.ee/vmo2. Click or tap to follow the link." href="https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinktr.ee%2Fvmo2&amp;data=05%7C02%7C%7C592f237495a54a528d4408dde6deceb2%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638920566815830834%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=aUkWyofMWpLHTnau7b%2FUmuYEZYo5NjRy4OQFteRI8ws%3D&amp;reserved=0" target="_blank" rel="noopener">Click Here For Social Media Support Links VirginmediaO2</A></DIV><DIV>Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255</DIV> Wed, 24 Sep 2025 16:03:27 GMT https://community.o2.co.uk/t5/Pay-Monthly/iPhone-17/m-p/1812136#M291207 jonsie 2025-09-24T16:03:27Z