https://community.o2.co.uk/t5/Pay-Monthly/Two-payments-taken-the-same-day/m-p/1811939#M291194 <P>I have my account set up to automatically top up by £10 when my balance goes below £5. My monthly fee was deducted yesterday and then the top up loaded as expected. Exactly 2 hours later a further top up of another £10 was taken from my bank account. I am worried that this can happen randomly or that it will hsppen again next month. How do i get in touch to actually get a human being to check this for me?&nbsp;</P> Tue, 23 Sep 2025 15:48:51 GMT Sr17 2025-09-23T15:48:51Z https://community.o2.co.uk/t5/Pay-Monthly/Two-payments-taken-the-same-day/m-p/1811939#M291194 <P>I have my account set up to automatically top up by £10 when my balance goes below £5. My monthly fee was deducted yesterday and then the top up loaded as expected. Exactly 2 hours later a further top up of another £10 was taken from my bank account. I am worried that this can happen randomly or that it will hsppen again next month. How do i get in touch to actually get a human being to check this for me?&nbsp;</P> Tue, 23 Sep 2025 15:48:51 GMT https://community.o2.co.uk/t5/Pay-Monthly/Two-payments-taken-the-same-day/m-p/1811939#M291194 Sr17 2025-09-23T15:48:51Z https://community.o2.co.uk/t5/Pay-Monthly/Two-payments-taken-the-same-day/m-p/1811940#M291195 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5851873">@Sr17</a>&nbsp;</P><P>For PAYG call 4445 from your phone.</P> Tue, 23 Sep 2025 15:55:47 GMT https://community.o2.co.uk/t5/Pay-Monthly/Two-payments-taken-the-same-day/m-p/1811940#M291195 MI5 2025-09-23T15:55:47Z