https://community.o2.co.uk/t5/Pay-Monthly/Identity-verification-documents/m-p/1811827#M291186 <P>Hi I have just spoken to an agent on&nbsp;0800 052 9455 for a credit/security check. They have asked me to provide a copy of my ID and utility bill to the email o2verification@o2.com</P><P>&nbsp;</P><P>I was wondering if someone can confirm if this is correct?</P> Mon, 22 Sep 2025 17:32:26 GMT ds14 2025-09-22T17:32:26Z https://community.o2.co.uk/t5/Pay-Monthly/Identity-verification-documents/m-p/1811827#M291186 <P>Hi I have just spoken to an agent on&nbsp;0800 052 9455 for a credit/security check. They have asked me to provide a copy of my ID and utility bill to the email o2verification@o2.com</P><P>&nbsp;</P><P>I was wondering if someone can confirm if this is correct?</P> Mon, 22 Sep 2025 17:32:26 GMT https://community.o2.co.uk/t5/Pay-Monthly/Identity-verification-documents/m-p/1811827#M291186 ds14 2025-09-22T17:32:26Z https://community.o2.co.uk/t5/Pay-Monthly/Identity-verification-documents/m-p/1811828#M291187 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5851541">@ds14</a>&nbsp;</P><P>Looks OK.</P><P>Identity checks are asked for in some cases.</P><P>To be sure, contact O2 by one of the methods in this guide to check <LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Mon, 22 Sep 2025 17:45:36 GMT https://community.o2.co.uk/t5/Pay-Monthly/Identity-verification-documents/m-p/1811828#M291187 MI5 2025-09-22T17:45:36Z