topic Re: £3 a month increase because I was a virgin customer in Pay Monthly

£3 a month increase because I was a virgin customer

Donald6 — Sat, 20 Sep 2025 08:06:03 GMT

Has anyone else been hit with this new addition just because?

Re: £3 a month increase because I was a virgin customer

pgn — Sat, 20 Sep 2025 08:52:12 GMT

If you have a 30-day SIMO with high or unlimited data, O2 are doing it to these customers only. Common with those that came to O2 via one of Virgin Media's older mobile tariffs, @Donald6 - a search here will find the post from the Forum Manager about it:

https://community.o2.co.uk/t5/Pay-Monthly/Increases-in-cost/m-p/1807667/highlight/true#M290709

You would have been given notice by e-mail or SMS a month prior to it having been applied.

Re: £3 a month increase because I was a virgin customer

MI5 — Sat, 20 Sep 2025 08:50:34 GMT

@Donald6

Yes, certain ex Virgin 30 day sim only tariffs have been increased.

It can be avoided by changing your tariff.

https://www.o2.co.uk/shop/sim-cards/sim-only-deals?resetHtmlCache=360