topic Re: Phone not sending or receiving calls in Pay Monthly

Phone not sending or receiving calls

Krupa — Sat, 13 Sep 2025 08:30:50 GMT

For two days, my phone has been unable to send or recieve calls. I have removed my sim, I have restored my network settings, my phone is up to date and it is still not working.

Texts are are sending

WiFi and data is working

Re: Phone not sending or receiving calls

Anonymous — Sat, 13 Sep 2025 08:34:52 GMT

@Krupa Contact CS on Social Media.

Re: Phone not sending or receiving calls

pgn — Sat, 13 Sep 2025 08:38:19 GMT

Some community guides to help:

And if there is a transmitter fault or mast issue in your area, try this: https://www.o2.co.uk/help/international-and-network/wifi/wifi-and-4g-calling

Otherwise contact o2 via Social Media using the link just below for O2 or via Instagram.

Good luck, @Krupa

Re: Phone not sending or receiving calls

MI5 — Sat, 13 Sep 2025 22:43:23 GMT

@Krupa

For info, how long have you had the phone and where did you get it from?

Re: Phone not sending or receiving calls

Oxonian — Sun, 14 Sep 2025 17:06:17 GMT

@Krupa

Please also see :-

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network