https://community.o2.co.uk/t5/Pay-Monthly/O2-Extra-Audible-will-not-activate-on-my-account/m-p/1808511#M290835 <P>After renewing my contract I took the option for Audible, however when clicking the link it takes me to Amazon which then says Activation Failed - this account is not eligible for this offer.</P><P>&nbsp;</P><P>Three times I have tried to use the chat option or virtual assistant to speak to someone and each time they end the chat.</P><P>&nbsp;</P> Wed, 03 Sep 2025 09:50:19 GMT Lewis-94 2025-09-03T09:50:19Z https://community.o2.co.uk/t5/Pay-Monthly/O2-Extra-Audible-will-not-activate-on-my-account/m-p/1808511#M290835 <P>After renewing my contract I took the option for Audible, however when clicking the link it takes me to Amazon which then says Activation Failed - this account is not eligible for this offer.</P><P>&nbsp;</P><P>Three times I have tried to use the chat option or virtual assistant to speak to someone and each time they end the chat.</P><P>&nbsp;</P> Wed, 03 Sep 2025 09:50:19 GMT https://community.o2.co.uk/t5/Pay-Monthly/O2-Extra-Audible-will-not-activate-on-my-account/m-p/1808511#M290835 Lewis-94 2025-09-03T09:50:19Z https://community.o2.co.uk/t5/Pay-Monthly/O2-Extra-Audible-will-not-activate-on-my-account/m-p/1808515#M290836 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3348079">@Lewis-94</a>&nbsp;</P><P>&nbsp;</P><P>You cant have had Audible or any free offers from Amazon on that account, thus you need to setup a new amazon account for the Audible extra.&nbsp;</P><P><BR />This is an Amazon restriction to stop offer abuse, and is nothing to do with o2.</P> Wed, 03 Sep 2025 10:08:35 GMT https://community.o2.co.uk/t5/Pay-Monthly/O2-Extra-Audible-will-not-activate-on-my-account/m-p/1808515#M290836 madasaf1sh 2025-09-03T10:08:35Z