topic Re: Porting my number from another network in Pay Monthly

Porting my number from another network

AndyB305 — Sat, 30 Aug 2025 11:52:21 GMT

How do I expedite the process to get my number ported from another network? I have contacted customer support and told my order is stuck in a queue and will hopefully be completed in 7-10 days. Surely this is not right and far too long?

Re: Porting my number from another network

Oxonian — Sat, 30 Aug 2025 15:20:05 GMT

You need to contact O2 @AndyB305. Unfortunately, this is a customer to customer community so we cannot access your account.

I suggest that you message O2 on social media :-

Facebook : https://o2uk.co/O2CFB

Instagram : https://o2uk.co/O2CIG

Also please see :-

Re: Porting my number from another network

AndyB305 — Sat, 30 Aug 2025 15:31:32 GMT

Many thanks for the info. Ironically after 4 days I now have a porting date of Tue 2 Sept. Better late than never I guess.

Re: Porting my number from another network

Enlli — Sat, 30 Aug 2025 15:37:07 GMT

Just to say, and keep in mind for the future, no ports take place on Saturdays, Sundays and Bank Holidays

Re: Porting my number from another network

Oxonian — Sat, 30 Aug 2025 15:45:07 GMT

Good luck with Tuesday @AndyB305, I hope it all goes smoothly ! 👍