topic Re: increases in cost in Pay Monthly

Increases in cost

IJ2 — Thu, 28 Aug 2025 12:45:10 GMT

I received notice today that my sim only contract is increasing by 12% from October 1st. Pretty sure an increase of this amount wasn't mentioned in the T&Cs. I will be contacting O2 to follow this up. Greedy...

Re: increases in cost

MI5 — Wed, 27 Aug 2025 16:43:50 GMT

@IJ2 wrote:
I received notice today that my sim only contract is increasing by 12% from October 1st. Pretty sure an increase of this amount wasn't mentioned in the T&Cs. I will be contacting O2 to follow this up. Greedy...

If this is relating to your O2 mobile account, it's a scam. It may be your VM broadband though if your current contract is expiring soon.

Re: increases in cost

Dave-O2 — Thu, 28 Aug 2025 12:37:43 GMT

Afternoon @MI5, @IJ2

Just as a heads up, this is genuine.

As part of a recent tariff review, we’re making a small adjustment to prices for customers on a specific set of 30-day rolling SIM Only plans. This change helps ensure greater consistency across our customer base and keeps our pricing in line with the wider market.

Re: Increases in cost

madasaf1sh — Thu, 28 Aug 2025 12:59:13 GMT

@IJ2

They can make changes as long as they give you 30days notice...

I would post a link to the t&c's but the page is MIA

@Dave-O2 this page is missing https://www.o2.co.uk/termsandconditions/mobile

Re: Increases in cost

MI5 — Thu, 28 Aug 2025 13:16:28 GMT

A legitimate additional 12% price increase

Re: Increases in cost

madasaf1sh — Thu, 28 Aug 2025 13:52:24 GMT

It might be legitimate, but is it ethical is the question...

Also seems o2 found they where too cheap and decided to not take the hit...

And we all know the answer to that...

Re: increases in cost

IJ2 — Thu, 28 Aug 2025 14:13:32 GMT

How is 12% "a small adjustment"?

Re: Increases in cost

madasaf1sh — Thu, 28 Aug 2025 14:17:51 GMT

@IJ2

In the notification you got, it may have given you the option to leave for nothing, so might be best to take them up on that, and move the number to a different provider, tbh that is what I would be looking at doing...

Re: increases in cost

IJ2 — Thu, 28 Aug 2025 14:21:53 GMT

By, "in line with the wider market", do you mean you actually priced at a point to make a decent margin but realised you could charge more and still appear competitive?

Re: Increases in cost

IJ2 — Thu, 28 Aug 2025 14:26:39 GMT

Madasaf1sh, thanks for your replies. I'm not looking for potential solutions, I'm just not keeping quiet about a 12% increase! I'm aware of the T&Cs as well as my options and will be taking the necessary steps soon as! 👍🏻😁

Re: increases in cost

IJ2 — Thu, 28 Aug 2025 14:34:52 GMT

Would you accept a small 12% decrease in your remuneration package?...

I'll wait...

Re: Increases in cost

Dave-O2 — Thu, 28 Aug 2025 15:49:59 GMT

Hey @madasaf1sh

It seems this link is working from my side, or do you mean there is a specific link missing on this page?

Re: Increases in cost

madasaf1sh — Thu, 28 Aug 2025 15:55:05 GMT

@Dave-O2

It just wouldnt load but must have been a blip as its working now

Re: Increases in cost

jonsie — Thu, 28 Aug 2025 17:26:47 GMT

Possibly a small increase of 12%

!2% of a tenner could be construed as small

12% of £100 would however not be considered as small

Either way I would be looking at other ways of reducing or getting rid of any increase at all

Re: Increases in cost

IJ2 — Fri, 29 Aug 2025 02:14:36 GMT

Nope! As a percentage, 12 is not small. And we are talking percentages. 12% of a tenner could be considered a lot if you don't have a tenner. 12% of £100 could be construed as insignificant to a billionaire. You're not comparing apples with apples, just muddying the waters based on your own particular situation.

Re: Increases in cost

Enlli — Fri, 29 Aug 2025 06:21:40 GMT

However we view it there is nothing you or anyone here can do about it.

As a 30 day contract O2 can do what they like providing they give the required notice. They could even close down this sort of account if they so wished.

Re: Increases in cost

Cleoriff — Fri, 29 Aug 2025 07:02:10 GMT

What a damn cheek!! Pleased I'm on a 12month sim only plan.

Athough you do need to keep your eye out for sales so you can swap about without charge.

Re: Increases in cost

pgn — Sat, 30 Aug 2025 14:47:42 GMT

And it made the ISPReviewsite, word for word almost:

https://www.ispreview.co.uk/index.php/2025/08/o2-uk-hikes-prices-for-some-30-day-pay-monthly-sim-only-customers.html

Re: Increases in cost

Enlli — Sat, 30 Aug 2025 14:59:41 GMT

@pgn It was reported from here.

The comment from the person who reported it throws extra light on the matter.

"fwiw my price rise is 32%, it’s currently unlimited data for £9.17. Probably will PAC out of O2 at this rate around Black Friday"

Good luck at getting unlimited data cheaper, even after the price rise

Re: Increases in cost

Enlli — Sat, 30 Aug 2025 15:02:55 GMT

@pgn It was reported from here.

Comment left by the poster adds a little to the story

fwiw my price rise is 32%, it’s currently unlimited data for £9.17. Probably will PAC out of O2 at this rate around Black Friday.

Seems they have had a good innings on that one