topic Re: transfer number in Pay Monthly

transfer number

Angelafrustrate — Wed, 30 Jul 2025 16:13:15 GMT

I have just joined Pay monthly. I was recently using Pay as you go. I was sent a new sim card& number. I told 02 that I wanted to keep my old number. How can I solve this. Can't find the right number to speak to anyone on this matter.

Re: transfer number

Enlli — Wed, 30 Jul 2025 16:17:54 GMT

It's called migration

Best to go via the social media team. Offshore CS are not good at this

Choose one

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

If you must call use 202 from your new SIM