topic Re: Travelling abroad - voicemail in Pay Monthly

Travelling abroad - voicemail

RobtimusPrime89 — Wed, 23 Jul 2025 15:32:54 GMT

I’ve read the guide here: https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712, but wanted to try and get some clarity on things as it’s not clear to me from that page

i am travelling away to the USA next week. I have o2 travel, but not the inclusive zone which covers more than Europe.

There is some advice to disable voicemail (which I can do by dialling 1760) completely to prevent charges - but if possible I don’t want to completely disable it, I’d still like to get messages if possible due to some ongoing insurance things (as I believe I should still be able to dial into from abroad)

On this page: https://www.o2.co.uk/business/support/international/going-abroad-general, o2 suggest a divert all to voicemail option under the section relating to being charged twice. If I were to do this, my understanding is that all calls would go straight to voicemail - and because of this it would avoid the charge. Is this understanding correct?

On another note, the guide for Voicemail 901 states:

“To obtain the Voicemail roaming number call 1780 free from the mobile (whilst in the UK) and a text with the voicemail roaming number will be sent to your mobile.”

when I dial 1780 within the UK, the number is not recognised

Re: Travelling abroad - voicemail

MI5 — Wed, 23 Jul 2025 15:42:12 GMT

@RobtimusPrime89

Even if directing all calls to voicemail works to prevent charges, you will still invoke the daily charge to call your voicemail to retrieve the messages, so you may as well just pay the daily charge or upgrade your account for travel inclusive before you leave.

Re: Travelling abroad - voicemail

RobtimusPrime89 — Wed, 23 Jul 2025 16:24:09 GMT

@MI5- I wouldn’t be looking to access the voicemails on a daily basis. Only every few days. There’s a chance there’d be no calls at all, there’s a chance I get a few - and there’s also the chance that of those which do come through, a would be a spam/scam call (who do occasionally leave a message - a lot of the recent ones I’ve received have been automated messages about jobs on TikTok or something), and I’d hate to pay £7 just for that.

The upgrade to a tariff with inclusive travel would cost £34 a month for a year - which is £22 more a month than my current sim (so £154 extra for the year, plus whatever increase they add in for April)

Would I not able to access my voicemail from an another number by dialling it, pressing * and then entering my pin? And is that possible from an international number? I have an eSIM which will let me do a limited number of outgoing calls including the UK

Re: Travelling abroad - voicemail

MI5 — Wed, 23 Jul 2025 16:58:19 GMT

@RobtimusPrime89 wrote:
Would I not able to access my voicemail from an another number by dialling it, pressing * and then entering my pin? And is that possible from an international number?

@RobtimusPrime89

afaik yes. It is possible from any number as long as you set a PIN beforehand and from within the UK.

wrt a tariff change, you can change once a month if on refresh, so no need to carry the change for 12 months (if applicable to your account)

https://www.o2.co.uk/refresh/flexible-tariffs