topic Re: Changing my contract in Pay Monthly

Changing my contract

BloodHeresy — Fri, 18 Jul 2025 13:19:31 GMT

Hello all

I am new here so not sure if I am in the right palce, so bear with me.

I am a new VOLT customer and gained a sim when I signed up to virgin media as part of the package. I have realised that the included data is just not enough. Am I able to increase this by going into the app? Will this impact my virgin contract in any way? I am super new to the new O2 VIrgin togreather thing so just wnated to make sure that I dont mess it up.

Thank you for any and all help.

Re: Changing my contract

jonsie — Fri, 18 Jul 2025 14:16:58 GMT

You should be able to upgrade the account in the My O2 app

Otherwise call 202 and speak to customer service

Your Virginmedia account will be unaffected

Re: Changing my contract

Enlli — Fri, 18 Jul 2025 14:37:54 GMT

Have you taken into account your double data allowance with Volt

Re: Changing my contract

MI5 — Fri, 18 Jul 2025 16:09:43 GMT

@BloodHeresy

See here https://www.o2.co.uk/refresh/flexible-tariffs

Re: Changing my contract

BloodHeresy — Fri, 18 Jul 2025 18:04:51 GMT

HI there Enill

I think so yes, I linked the two accounts togeather so it has upgraded the data package. Unfortunetly I am only getting a small ammount (10gb) so not a great ammount when I go hiking and getting map streaming ect. So was an oversight on my part.

Re: Changing my contract

BloodHeresy — Fri, 18 Jul 2025 18:06:35 GMT

Hi Jonsie

Thank you for getting back to me. I will have a look in the app