https://community.o2.co.uk/t5/Pay-Monthly/Ordered-over-the-phone/m-p/1799565#M290001 <P>Hello I've ordered a handset and sim, iPhone 16 pro max, over the phone paid £30 upfront but didn't tell me weather I passed the credit check? Had no email or nothing and £30 is gone... help&nbsp;</P> Wed, 25 Jun 2025 13:05:47 GMT Joey3y 2025-06-25T13:05:47Z https://community.o2.co.uk/t5/Pay-Monthly/Ordered-over-the-phone/m-p/1799565#M290001 <P>Hello I've ordered a handset and sim, iPhone 16 pro max, over the phone paid £30 upfront but didn't tell me weather I passed the credit check? Had no email or nothing and £30 is gone... help&nbsp;</P> Wed, 25 Jun 2025 13:05:47 GMT https://community.o2.co.uk/t5/Pay-Monthly/Ordered-over-the-phone/m-p/1799565#M290001 Joey3y 2025-06-25T13:05:47Z https://community.o2.co.uk/t5/Pay-Monthly/Ordered-over-the-phone/m-p/1799566#M290002 <P><SPAN>Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you</SPAN></P><P><SPAN>See links below</SPAN></P><P><SPAN>Or you can call them from 8am to 8pm on 0808 002 0202 or&nbsp;<STRONG>0800 081 0255</STRONG></SPAN></P> Wed, 25 Jun 2025 13:10:15 GMT https://community.o2.co.uk/t5/Pay-Monthly/Ordered-over-the-phone/m-p/1799566#M290002 jonsie 2025-06-25T13:10:15Z https://community.o2.co.uk/t5/Pay-Monthly/Ordered-over-the-phone/m-p/1799570#M290006 <P>The £30 will have been marked Pending by your Bank. Should your purchase fail then it will be returned to your account&nbsp;</P> Wed, 25 Jun 2025 13:47:59 GMT https://community.o2.co.uk/t5/Pay-Monthly/Ordered-over-the-phone/m-p/1799570#M290006 Enlli 2025-06-25T13:47:59Z