topic Re: Sim upgrade in Pay Monthly

Sim upgrade

Choc — Fri, 20 Jun 2025 07:20:32 GMT

I have both mine and my daughter's phones on my account. We both have a SIM card that is 8gb with unlimited minutes and messages.

If I want to upgrade, do I have to do each phone separately or can I buy a sim plan that covers both phones?

MI5 — Fri, 20 Jun 2025 07:53:02 GMT

Both need to be done separately .

Use USwitch

Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+

Enlli — Fri, 20 Jun 2025 08:20:21 GMT

@MI5 Upgrade feature on USwitch appears to be missing again

MI5 — Fri, 20 Jun 2025 08:35:40 GMT

It will be back. It was working last Sunday.