topic Need to pay £40 off for this month's contract/airtime and they won't let me do it online in Pay Monthly

Need to pay £40 off for this month's contract/airtime and they won't let me do it online

Anonymous — Mon, 16 Jun 2025 09:48:07 GMT

Topic.

I don't have the patience for the non UK call centre staffed by Martians, would there be a way to do it?

Re: Need to pay £40 off for this month's contract/airtime and they won't let me do it online

MI5 — Mon, 16 Jun 2025 10:03:28 GMT

@Anonymous

All ways you can pay here

Re: Need to pay £40 off for this month's contract/airtime and they won't let me do it online

Anonymous — Mon, 16 Jun 2025 11:32:37 GMT

@MI5 Apparently it's all in hand, I put my Brother as a "Delegate" on my account because he's better at talking to Alien call centres than I am.

Re: Need to pay £40 off for this month's contract/airtime and they won't let me do it online

Enlli — Mon, 16 Jun 2025 11:38:33 GMT

Didn't you have problems last month with payments?

Maybe bite the bullet and go Direct Debit?

Re: Need to pay £40 off for this month's contract/airtime and they won't let me do it online

MI5 — Mon, 16 Jun 2025 12:21:17 GMT

@Enlli wrote:
Didn't you have problems last month with payments?
Maybe bite the bullet and go Direct Debit?

Indeed, all details in the guide.

Re: Need to pay £40 off for this month's contract/airtime and they won't let me do it online

Anonymous — Wed, 18 Jun 2025 15:07:10 GMT

It all goes out direct debit anyway but the Bank are slow at making payments.

And despite specifically going to Virgin Money in Hillsborough like 2 months ago to pay off my device plan/airtime, O2 are still after me for 178 quid to pay it all off.

Madness.