Issues logging in to Prsnt app to redeem Blue Monday Codes

SES_71 — Mon, 09 Jun 2025 13:01:11 GMT

Hi,

Has anyone managed to find out how to log back into Prsnt App if you have an account already but have been logged out? I have changed my phone, but mobile number & email are the same but when I have installed the prsnt app I can't find any way to log in and if I use the details to create an account I get a message saying I have an account and to log in!! Tried emailing the support team at Prsnt but no reply! Has anyone any experience of this and how to resolve?

Re: Issues logging in to Prsnt app to redeem Blue Monday Codes

madasaf1sh — Mon, 09 Jun 2025 13:03:59 GMT

@SES_71

Your only option is to try uninstalling nad reinstalling the App, other than that is is down to contact PRSNT who I will be honest are not the best at responding to anyone..

You could try them on X at @my_prsnt

There is nothing anyone can do to help, as they are a 3rd party

topic Issues logging in to Prsnt app to redeem Blue Monday Codes in Pay Monthly

Issues logging in to Prsnt app to redeem Blue Monday Codes

Re: Issues logging in to Prsnt app to redeem Blue Monday Codes