topic Re: O2 bill and live chat in Pay Monthly

O2 bill and live chat

Topcat43 — Fri, 06 Jun 2025 09:37:53 GMT

Can I get a call from 02 as live chat isn’t working? It’s not made easy to actually speak with a human!!

MI5 — Fri, 06 Jun 2025 10:04:54 GMT

All ways to pay

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a direct debit to avoid future issues.

viridis — Fri, 06 Jun 2025 10:11:27 GMT

Seems online bill payment is not working again.

Paid 3 this morning and not one has adjusted my balances.

Now to wait for it to return to bank...

pgn — Fri, 06 Jun 2025 10:38:17 GMT

@Dave-O2 - is this part of a known issue?

Dave-O2 — Fri, 06 Jun 2025 10:59:14 GMT

Thanks for the tag @pgn

Let me check this out and see what i can find 👍

Oxonian — Fri, 06 Jun 2025 19:01:03 GMT

@pgn wrote:
@Dave-O2 - is this part of a known issue?

I wonder if connected to :-