topic Re: Credit Check Accpeted - No Order Processing Notification in Pay Monthly

Credit Check Accpeted - No Order Processing Notification

Toots2 — Wed, 21 May 2025 17:53:42 GMT

Hi All

I submitted an order for a new monthly contract as a new customer. Within 24hrs I received both a text and email to say my credit was approved but I have not yet received anything further to say my order is being processed. How long does this normally take?

Re: Credit Check Accpeted - No Order Processing Notification

Enlli — Wed, 21 May 2025 18:12:36 GMT

Looks like you should contact the sales team they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) ,

X Twitter (https://o2uk.co/O2CTW) or

Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, free from any phone or landline