topic Re: Blue Monday in Pay Monthly

Blue Monday

Rumana03 — Wed, 14 May 2025 15:20:41 GMT

I won a £20 Pizza Express voucher last week on Monday. I didn't receive the voucher (checked spam folder etc). There seems to be no way to get in contact with the relevant team to chase up this voucher. Is anyone able to help point me in the right direction? Thanks.

Re: Blue Monday

MI5 — Wed, 14 May 2025 15:24:58 GMT

@Dave-O2

Re: Blue Monday

Enlli — Wed, 14 May 2025 15:26:08 GMT

We are told they seem to be taking around 48 hours. If you don't hear by the end of today, come back and we will ask the Forum Manager to take a look

Re: Blue Monday

Rumana03 — Wed, 14 May 2025 15:27:39 GMT

It was last week Monday that I won so it definitely will not arrive now. I did try contacting customer services but was told that I need the O2 priority team.

Re: Blue Monday

Dave-O2 — Wed, 14 May 2025 15:39:18 GMT

Thanks fot the tag @MI5

@Rumana03 I have your PM and i will be in touch shortly.