topic Re: Order not showing up in Pay Monthly

Order not showing up

Riley-N — Thu, 19 Sep 2024 21:46:22 GMT

I ordered a pay monthly sim through Uswitch, however when I go into my “My O2” account, there are no orders. I would just like to check weather the sim has actually been ordered as I don’t want to be charged for a sim that isn’t even registered to me.

Re: Order not showing up

jonsie — Thu, 19 Sep 2024 21:47:45 GMT

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Re: Order not showing up

Amystitch — Tue, 13 May 2025 17:23:04 GMT

Hey, I am having the same problem. What happened in the end please ?

Re: Order not showing up

Oxonian — Tue, 13 May 2025 18:46:09 GMT

This thread is nine-months' old @Amystitch so it is unlikely that @Riley-N will respond.

Have you contacted the sales' team as per the suggestion above ? That's you best move ! 👍

Re: Order not showing up

MI5 — Tue, 13 May 2025 19:56:07 GMT

Already answered your other post @Amystitch