topic Re: Cancelled contract in Pay Monthly

Cancelled contract

Tommotheblue — Sun, 11 May 2025 18:16:59 GMT

I just cancelled my contracted. An hour later I got a confirmation email saying my £24 a month sim only is on the way. I never asked to be put on sim only.

Re: Cancelled contract

Oxonian — Sun, 11 May 2025 18:25:48 GMT

You @Tommotheblue need to contact O2. Unfortunately, this is a customer to customer community so we cannot access your account.

You can message O2 on social media :-

Facebook : https://o2uk.co/O2CFB

X (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

A complete schedule of how to contact O2 is in :-

Re: Cancelled contract

pgn — Sun, 11 May 2025 18:25:49 GMT

Did you follow the guidance herein, @Tommotheblue:

Otherwise reach out to O2 via Social Media ate either of the links just below, and be a bit pushy... Good luck!