topic Re: Multisave using different accounts in Pay Monthly

Multisave using different accounts

RJJ — Sat, 10 May 2025 18:48:20 GMT

If my partner gets her own contract with her own account, am I still able to add her to my multisave group?
So that we manage our numbers through our own accounts, but her contract will benefit from the multisave discount?

Or does multisave only apply to numbers under the same account?

Thank you,

Ryan

Re: Multisave using different accounts

Oxonian — Sat, 10 May 2025 19:04:12 GMT

That should be covered @RJJ in the guide :-

Re: Multisave using different accounts

RJJ — Sat, 10 May 2025 19:15:43 GMT

The page for multisave says

"Get 20% off the airtime plan of every new eligible Pay Monthly connection that you add to your account, or add other O2 numbers to your Multisave group to share your savings. You can add up to 20 numbers to your group."

The section "add other O2 numbers to your Multisave group to share your savings." suggests that I should be able to add a number from a different account and contract.

Re: Multisave using different accounts

pgn — Sat, 10 May 2025 20:41:50 GMT

Correct, @RJJ -

...Your number should be eligible for a Multisave discount if you:

Have a phone or tablet on a Pay Monthly O2 Refresh or SIM Only tariff
Bought your tariff directly from O2
Connected or upgraded in the last 28 days
Don’t already have a discount on your airtime plan
See full Multisave plan terms

Re: Multisave using different accounts

RJJ — Sat, 10 May 2025 20:46:49 GMT

I was told on a livechat that any number added to a multisave group must belong to the same account. I am seeing conflicting information.

Re: Multisave using different accounts

RJJ — Sat, 10 May 2025 20:56:53 GMT

Here is a screenshot of the conversation.

Re: Multisave using different accounts

pgn — Sat, 10 May 2025 20:55:39 GMT

That happens, @RJJ

Look in the Multisave plan terms linked above, section 4.1, to see how to add a valid number to your account. Good luck!

Re: Multisave using different accounts

RJJ — Sat, 10 May 2025 20:58:42 GMT

Thank you very much for your help

Re: Multisave using different accounts

pgn — Sat, 10 May 2025 21:24:10 GMT

You're welcome 👍🏼

Re: Multisave using different accounts

Mang0 — Fri, 01 Aug 2025 12:16:57 GMT

Hi @RJJ - was your partner able to get the 20% multisave discount on their bill?

I am in a sort of similar situation - I have two additional lines under my own account which I pay for, which have the 20% discount, which I got back in 2023 - it is not in a group, I can just see that it is applied on the additional lines bills. I now want my sister to get the 20% discount off her bill - she has her own contract with her own account which she bought in the last few weeks - she lives in the same address as me.

Re: Multisave using different accounts

pgn — Fri, 01 Aug 2025 15:05:51 GMT

Did you read the info shared further up this thread, @Mang0 - wrt section 4.1 of the Multisave terms in the page linked here?

https://community.o2.co.uk/t5/Pay-Monthly/Multisave-using-different-accounts/m-p/1793462/highlight/true#M289242