topic Re: Rejoined o2 3 days ago, not going great so far! in Pay Monthly

Rejoined o2 3 days ago, not going great so far!

Richleeds — Thu, 24 Apr 2025 14:29:47 GMT

I have 2 issues, the first is that iMessages and FaceTime are either waiting to activate which just keeps whirring or I get activation failed message try again.

I’ve read many threads on here and done everything suggested but no change.

2nd issue is that I am not getting my o2 open discount, I get the email to my work address which I click, I get taken to a page to select my number, it tells me I’m eligible for the discount and just to click the t&c then it errors with technical difficulties

, tried it many times but always the same error message.

any ideas?

Thanks

Re: Rejoined o2 3 days ago, not going great so far!

Bambino — Thu, 24 Apr 2025 14:40:15 GMT

@Richleeds Your first mistake was rejoining. All ways to contact O2 can be found here:

How to find help & contact O2: A Guide - O2 Community

You might also want to go directly to Apple for your iPhone issues:

Contact – Official Apple Support (UK)

Re: Rejoined o2 3 days ago, not going great so far!

MI5 — Thu, 24 Apr 2025 18:53:19 GMT

@Richleeds

It will take around a week for iMessage and Facetime to activate as that's how long it takes to update the systems with your number.

Just make sure your number is correct in settings >apps >phone >my number and wait.