topic Bolt ons in Pay Monthly

Bolt ons

Dizzydayday — Thu, 24 Apr 2025 15:52:13 GMT

For about a week i have been trying to add bolt ons, but can only seem to add 100mb. Why is this? Its very frustrating.

Re: Bolt ons

gmarkj — Thu, 24 Apr 2025 16:05:13 GMT

There has been an issue in o2's systems @Dizzydayday

The community manager @Dave-O2 has advised they are hoping to resolve the problem next week. Two examples of the same problem are below:

https://community.o2.co.uk/t5/Pay-Monthly/Bolt-On/m-p/1790725#M288924

https://community.o2.co.uk/t5/Pay-Monthly/Bolt-on/m-p/1790726#M288925

Re: Bolt ons

pgn — Thu, 24 Apr 2025 20:25:25 GMT

@Dizzydayday - as well as the info shared by @gmarkj - can you please drop @Dave-O2 a PM with your number? Click on his name, then hit "Send a Message" button and enter your details, so this info is not posted publicly on the forum. Good luck!