https://community.o2.co.uk/t5/Pay-Monthly/Order-placed-on-17th-December-still-not-sent/m-p/1787337#M288482 <P>I placed an order on 17th of December and it STILL has not been sent. It’s driving me crazy. I have contacted people through online messaging, on the phone, made a complaint and the response was “internal feedback provided”. Still no phone 4 months later.. I’m going crazy! I tried FCA who o2 told me to speak to if I wasn’t happy with the resolution, who actually said they couldn’t help. All I want is the order sent. Baring in mind I’d probably get a much better deal now. P.s. I have tried cancelling twice, and they said they can’t because it’s “in processing”. Please. Any thoughts welcome!</P> Mon, 31 Mar 2025 16:08:24 GMT MD1955 2025-03-31T16:08:24Z https://community.o2.co.uk/t5/Pay-Monthly/Order-placed-on-17th-December-still-not-sent/m-p/1787337#M288482 <P>I placed an order on 17th of December and it STILL has not been sent. It’s driving me crazy. I have contacted people through online messaging, on the phone, made a complaint and the response was “internal feedback provided”. Still no phone 4 months later.. I’m going crazy! I tried FCA who o2 told me to speak to if I wasn’t happy with the resolution, who actually said they couldn’t help. All I want is the order sent. Baring in mind I’d probably get a much better deal now. P.s. I have tried cancelling twice, and they said they can’t because it’s “in processing”. Please. Any thoughts welcome!</P> Mon, 31 Mar 2025 16:08:24 GMT https://community.o2.co.uk/t5/Pay-Monthly/Order-placed-on-17th-December-still-not-sent/m-p/1787337#M288482 MD1955 2025-03-31T16:08:24Z https://community.o2.co.uk/t5/Pay-Monthly/Order-placed-on-17th-December-still-not-sent/m-p/1787339#M288484 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2218472">@MD1955</a>&nbsp;</P><P class="">Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (<A href="https://o2uk.co/O2CFB" target="_blank" rel="noopener">https://o2uk.co/O2CFB</A>) , X (<A href="https://o2uk.co/O2CTW" target="_blank" rel="noopener">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank" rel="noopener">https://o2uk.co/O2CIG</A>)</P><P class="">Or you can call them on 0800 081 0255 (social media is best)</P><P class="">Thanks</P> Mon, 31 Mar 2025 16:11:15 GMT https://community.o2.co.uk/t5/Pay-Monthly/Order-placed-on-17th-December-still-not-sent/m-p/1787339#M288484 MI5 2025-03-31T16:11:15Z