topic Re: Upgrade options in Pay Monthly

Upgrade options

SteveP55 — Wed, 19 Mar 2025 16:15:47 GMT

I'm at the end of my current contract and I intend to upgrade to an iPhone 16 pro max from an iPhone 11. I am a pay monthly customer with an airtime plan.

I want to keep all my current sim data but would prefer to have a new sim.

Does the upgrade automatically include a new sim free of charge? If not can I request one with the new phone and if so is this chargeable?

Re: Upgrade options

MI5 — Wed, 19 Mar 2025 16:30:13 GMT

@SteveP55

You can ask for a new sim for free but you will need to choose a new airtime plan with the new phone.

The only way around this is to buy your phone outright direct from Apple. They do installments so you can pay like refresh and you can also upgrade your sim only for a better deal on uswitch, still with O2.

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/