topic Re: Phone bill in Pay Monthly

Phone bill

Stac3y — Wed, 19 Feb 2025 08:33:42 GMT

I would like my phones back

till the 29th next week as they have a bar and will

pay the outstanding balance next week

Re: Phone bill

pgn — Wed, 19 Feb 2025 08:38:56 GMT

You can reach the Payment Management team on 0800 902 0217 free from any UK landline and most UK mobile networks.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

Re: Phone bill

madasaf1sh — Wed, 19 Feb 2025 08:49:17 GMT

@Stac3y

Every post you have made on this forum is about the same thing, so you know the answer is always going to be speak to o2... But going on your history they might not reconnect you this time...

As @pgn said you need speak to o2...

Re: Phone bill

Enlli — Wed, 19 Feb 2025 09:36:44 GMT

@madasaf1sh Well spotted. I make it 4 missed

Re: Phone bill

jonsie — Wed, 19 Feb 2025 12:38:14 GMT

Why oh why do you have a contract phone

You should never have cancelled the direct debit in the first place

You may find O2 will now insist you pay off the remainder of the outstanding debt

Re: Phone bill

Cleoriff — Wed, 19 Feb 2025 13:35:26 GMT

@Stac3y

First post like this was made in May 2023. Quite obvious you have issues maintaining payments!

Re: Phone bill

jonsie — Wed, 19 Feb 2025 14:21:26 GMT

And no response from any of the threads from @Stac3y

Guessing she already knows what to do rather than posting the same plea