topic ORDER STUCK IN TRANSIT in Pay Monthly

ORDER STUCK IN TRANSIT

Abzm95 — Thu, 30 Jan 2025 11:29:49 GMT

Completed an uprade over the phone ((Click and collect order)) and they promised to deliver to the store on 29/01/2025 . However the order was stuck to in process - status in transit.

No one can confirm to me where the phone is at the moment and abit worrying . Even left work early to get to O2 on time. Call centres aren't really helping . What should the next course of action be ?

Re: ORDER STUCK IN TRANSIT

Enlli — Thu, 30 Jan 2025 11:42:22 GMT

Nobody here can as this is a customer to customer forum

Looks like you should contact the sales team they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) ,

X Twitter (https://o2uk.co/O2CTW) or

Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, free from any phone or landline