topic Porting process in Pay Monthly

Porting process

jigglyjayjay — Wed, 15 Jan 2025 19:15:00 GMT

Hi All, I am porting in a number from Vodafone to 02, I was told 24 hours, that time has lapsed ant my Vodafone sim is still active, can this go through any given time of the day or is it something like between 9&5? I had a bad experience when porting into Vodafone and went through as a "split port" and took days to resolve and really don't want the same thing to happen again, can anyone help? I haven't put the o2 sim in new device yet....

Many thanks

Re: Porting process

MI5 — Wed, 15 Jan 2025 19:23:01 GMT

@jigglyjayjay

O2 say up yo 9.00pm, if not,

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Re: Porting process

jonsie — Wed, 15 Jan 2025 20:25:24 GMT

Good luck mate

O2 is a giant mess right now

Re: Porting process

jigglyjayjay — Thu, 16 Jan 2025 08:51:12 GMT

So... the port still hasn't gone through... Just spoke to o2, as no text no updates no confirmation, surprise surprise, the request did not complete on their system, so re starting the process now and hopefully 24 hours the port will be done! again I just really hope this dosent end up a split port... thats never fun to sort out!

Re: Porting process

MI5 — Thu, 16 Jan 2025 09:23:09 GMT

Fingers crossed for you @jigglyjayjay