topic Sim card with no number sent in Pay Monthly

Sim card with no number sent

Brianso — Wed, 15 Jan 2025 12:44:51 GMT

I have just bought a new phone and sim from O2 and I have not received a mobile number with the sim card what do I do

Re: Sim card with no number sent

MI5 — Wed, 15 Jan 2025 12:54:09 GMT

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Re: Sim card with no number sent

jonsie — Wed, 15 Jan 2025 12:55:10 GMT

Is the sim active?

What happens when you put the sim in the phone?

Did you choose a new tariff?

You may be able to sim swap from your old sim but we need a little more information

Re: Sim card with no number sent

MI5 — Wed, 15 Jan 2025 12:55:50 GMT

@Brianso

Also see if this helps