topic Re: Delayed payment in Pay Monthly

Delayed payment

Benji_3011 — Wed, 18 Dec 2024 14:47:02 GMT

Hi there

I have missed a couple of payments due to changing jobs recently.

can I have my phone reactivated and clear full debt in January when I get payed please

MI5 — Wed, 18 Dec 2024 14:52:28 GMT

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a direct debit to avoid future issues.

All details here

Bambino — Wed, 18 Dec 2024 15:26:24 GMT

@Benji_3011 It's highly unlikely that O2 will reactivate your number until you pay in full, but it doesn't hurt to ask: https://www.o2.co.uk/help/account-and-billing/payment-support

MI5 — Wed, 18 Dec 2024 15:37:31 GMT

Possibly if you set up a payment plan @Benji_3011