topic Re: Data allowances in Pay Monthly

Data allowances

Tottenham3 — Sun, 08 Dec 2024 11:23:57 GMT

O2 has sent me text messages and now emails stating 80% of my data allowances have been used. I’ve checked my allowances on the O2 app, and there appears to be a great deal more than 20% of my data allowances remaining. Why am I getting these texts and emails from O2?

Re: Data allowances

MI5 — Sun, 08 Dec 2024 11:28:16 GMT

@Tottenham3

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Re: Data allowances

jonsie — Sun, 08 Dec 2024 12:50:23 GMT

Data allowances aren't real time in My O2 and may show different in the app until it updates