topic Re: My bill in Pay Monthly

My bill

ROOdabear30 — Fri, 06 Dec 2024 14:13:17 GMT

Hello please can I tell you my complaint via this email ?

Re: My bill

ROOdabear30 — Fri, 06 Dec 2024 14:15:26 GMT

I’d like to query my monthly bill

Re: My bill

ROOdabear30 — Fri, 06 Dec 2024 14:16:07 GMT

Is anyone there?

Re: My bill

ROOdabear30 — Fri, 06 Dec 2024 14:17:54 GMT

What do you mean?

Re: My bill

Bambino — Fri, 06 Dec 2024 14:19:41 GMT

@ROOdabear30 This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Re: My bill

Oxonian — Sat, 07 Dec 2024 15:29:18 GMT

@ROOdabear30 wrote:
I’d like to query my monthly bill

This @ROOdabear30 looks like something you might be able to check in the My O2 app. We have a guide to help with that if you’re unsure how to use it :-

# How-to guide for My O2

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom. 👍