Bill

Laurenrees — Fri, 06 Dec 2024 19:30:18 GMT

Could you please tell me why I had to pay £150 for my phone bill when it’s never normally that much?

Re: Bill

MI5 — Fri, 06 Dec 2024 19:40:36 GMT

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Thanks

@Laurenrees

topic Re: Bill in Pay Monthly

Bill

Re: Bill