topic monthly bill in Pay Monthly

monthly bill

Beth07 — Thu, 21 Nov 2024 18:28:42 GMT

Hey,

I’ve just been going through my direct debits and I just want to check what each payment is for. I am paying 3 different payments a month. A couple of them being around £30 and one of them being £70?

account number:

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thanks

Re: monthly bill

Enlli — Thu, 21 Nov 2024 18:10:23 GMT

Best contacting Payment Management

You can get in touch with the Payment Management team on 0800 902 0217 who’ll find a solution that’s right for you.

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Re: monthly bill

MI5 — Thu, 21 Nov 2024 18:26:10 GMT

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Thanks

@Beth07