https://community.o2.co.uk/t5/Pay-Monthly/Can-t-cancel-tariff-change-within-14-days/m-p/1764268#M285358 <P>Hello, I had my tariff changed today by an O2 store staff member when I didn't want them to. The staff member did mention, though, that this change could be cancelled within 14 days. I called 202 this evening to cancel, and was told that they wouldn't cancel the change because it's for the same amount of GB, but cheaper. I however do not want to start a new 12 month contract right now (which is part of what the tariff change entails), especially when I want to research contracts and actually choose my own one, am not sure about staying with O2, etc.</P><P>&nbsp;</P><P>I'm under the impression that I have the right to cancel within 14 days if I choose. Am I wrong? How do I actually go about cancelling?</P> Mon, 18 Nov 2024 18:57:36 GMT ieso 2024-11-18T18:57:36Z https://community.o2.co.uk/t5/Pay-Monthly/Can-t-cancel-tariff-change-within-14-days/m-p/1764268#M285358 <P>Hello, I had my tariff changed today by an O2 store staff member when I didn't want them to. The staff member did mention, though, that this change could be cancelled within 14 days. I called 202 this evening to cancel, and was told that they wouldn't cancel the change because it's for the same amount of GB, but cheaper. I however do not want to start a new 12 month contract right now (which is part of what the tariff change entails), especially when I want to research contracts and actually choose my own one, am not sure about staying with O2, etc.</P><P>&nbsp;</P><P>I'm under the impression that I have the right to cancel within 14 days if I choose. Am I wrong? How do I actually go about cancelling?</P> Mon, 18 Nov 2024 18:57:36 GMT https://community.o2.co.uk/t5/Pay-Monthly/Can-t-cancel-tariff-change-within-14-days/m-p/1764268#M285358 ieso 2024-11-18T18:57:36Z https://community.o2.co.uk/t5/Pay-Monthly/Can-t-cancel-tariff-change-within-14-days/m-p/1764270#M285359 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5714574">@ieso</a>&nbsp;</P><P><A href="https://www.o2.co.uk/help/device-and-sim-support/returning-your-device" target="_blank" rel="noopener">https://www.o2.co.uk/help/device-and-sim-support/returning-your-device</A></P><P class="">Message them on Social Media. Facebook (<A href="https://o2uk.co/O2CFB" target="_blank" rel="noopener">https://o2uk.co/O2CFB</A>) , Twitter (X) (<A href="https://o2uk.co/O2CTW" target="_blank" rel="noopener">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank" rel="noopener">https://o2uk.co/O2CIG</A>) or <LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Mon, 18 Nov 2024 19:03:20 GMT https://community.o2.co.uk/t5/Pay-Monthly/Can-t-cancel-tariff-change-within-14-days/m-p/1764270#M285359 MI5 2024-11-18T19:03:20Z