topic Re: Cancel my O2 subscription from overseas in Pay Monthly

Cancel my O2 subscription from overseas

Jacob_Sudell — Fri, 15 Nov 2024 01:04:24 GMT

Hi,
I need to cancel my months contract with o2 from overseas - I am currently in NZL and the time difference makes calling to cancel difficult.

Please advise how I can do this online, and if it is possible to keep my current mobile number?

Best

Jacob

Re: Cancel my O2 subscription from overseas

Enlli — Fri, 15 Nov 2024 06:53:58 GMT

You may be able to use the social media links

All the ways to cancel in the Help File

You will not be able to keep your number

Re: Cancel my O2 subscription from overseas

pgn — Fri, 15 Nov 2024 06:54:28 GMT

@Jacob_Sudell - you would have had to migrate your number to PAYG before leaving the UK in order to keep the number (for a while...).

You will need to contact customer services:

Use the specific Payment management number +44 800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

or use the social media links below

Guide: How to find help & contact O2

Download Skype to call the free number

Guide: A Guide to Skype