PAC code help

REMC90 — Sun, 10 Nov 2024 22:19:26 GMT

I have today bought a new phone contract for myself, and a sim only deal for my partner (under my name). We have moved to o2 frpm Three. At the time of purchase we didn't have PAC codes as it wasn't working so we were given 2 sims with 2 different numbers obviously. The lady explained once we got our PAC codes we switch our numbers to keep the old ones. This evening managed to get out PAC codes through in a text. I log into my o2 account and click on the option 'keep, cancel or take on a number'. We do this for my partners number first, and it worked. However, we then tried my number but it won't allow us, doesn't give us an option. I tried filling in the form but again it won't recognise the o2 number or SSN. Can anyone advise how we change my old number across to o2 aswell please? As I keep getting the 2nd image come up on the screen even though that's my partners number ans PAC code.

Re: PAC code help

MI5 — Sun, 10 Nov 2024 22:22:41 GMT

@REMC90

You'll need to contact O2 to give the code.

topic PAC code help in Pay Monthly

PAC code help

Re: PAC code help