topic Re: Billing Problem in Pay Monthly

Billing Problem

Ytcha — Tue, 05 Nov 2024 11:36:42 GMT

Hi, my mobile phone number is (REMOVED). I think my one year contract has ended, but you keep asking me to pay for a new billing this month. Could you help me to end the contract?

Re: Billing Problem

MI5 — Tue, 05 Nov 2024 11:29:22 GMT

@Ytcha

Contracts don't end unless you cancel.

Flagged

Re: Billing Problem

Cleoriff — Tue, 05 Nov 2024 11:29:31 GMT

@Ytcha

Text Info to 85075

Or contact Payment Management

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am