topic Payment in Pay Monthly

Payment

AnnieMac — Mon, 04 Nov 2024 00:48:58 GMT

I have paid my bill before my direct debit was due, but you have taken my payment from my direct debit which has made me overdrawn can this be paid back to my bank please

thank you

Ann McLoughlin

Re: Payment

jonsie — Mon, 04 Nov 2024 01:03:41 GMT

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202

Use the specific Payment management number 0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Re: Payment

Enlli — Mon, 04 Nov 2024 06:47:02 GMT

The way the banking system works you need to pay five to seven days before the Direct Debit goes out if you wish to stop the payment