topic Re: Issues with upgrading in Pay Monthly

Issues with upgrading

Philh77 — Sat, 02 Nov 2024 09:03:51 GMT

My wife is having issues with upgrading. I understand that it is possible to have more than one phone on an account. If I were to apply for a new phone can my wife's existing O2 sim be used in the new phone?

Re: Issues with upgrading

Enlli — Sat, 02 Nov 2024 09:36:51 GMT

If you apply for a new phone then it will come with a new airtime contract. You will then need to migrate her number across to that.

Cheapest way in the long term is to buy a handset from the manufacturer or the likes of Amazon on their payment system and your wife to then upgrade her airtime contract through the likes of USwitch

Re: Issues with upgrading

Philh77 — Sat, 02 Nov 2024 11:59:16 GMT

Thanks for that. Trying to avoid an outright handset purchase if possible but that may turn out to be the easiest way as could do a straight sim swap.

Re: Issues with upgrading

Oxonian — Sat, 02 Nov 2024 19:45:29 GMT

If you @Philh77 are trying to avoid buying a handset due to cash flow issues, you can usually pay by installments if you buy direct from either Apple or Samsung ; it might well be similar if you purchase from other manufacturers too. 👍

Re: Issues with upgrading

Philh77 — Fri, 29 Nov 2024 14:25:58 GMT

Ended up buying handset as O2 (in their wisdom) have refused the upgrade despite being an O2 customer since the merger with Virgin Media (Virgin customer before that).

Re: Issues with upgrading

Enlli — Fri, 29 Nov 2024 14:31:00 GMT

Quite frankly, you are usually better off buying your own phone. It's over 20 years now since I've been tied into a network because of a phone.

Always go SIM only for airtime