https://community.o2.co.uk/t5/Pay-Monthly/my-new-sim-isnot-workin/m-p/1758575#M284248 <P>Standard procedure now is to disable the current SIM when a new one is requested, weirdly ... Ring O2 from another phone - info here:</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;or go into an O2 shop with photo id, <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4093943">@mensahyvette</a>&nbsp;- good luck!</P> Tue, 29 Oct 2024 06:30:30 GMT pgn 2024-10-29T06:30:30Z https://community.o2.co.uk/t5/Pay-Monthly/my-new-sim-isnot-workin/m-p/1758574#M284247 <P>i have a new iphone 16 pro max and i ask for a sim replacement as my other sim stopped woring. as the customer agaent send me an esim to activate on my phone but that on got canceeled and no&nbsp; one informed me . i had the call in yesturday . this i annoying. i keep going back and forth&nbsp;</P> Tue, 29 Oct 2024 05:47:55 GMT https://community.o2.co.uk/t5/Pay-Monthly/my-new-sim-isnot-workin/m-p/1758574#M284247 mensahyvette 2024-10-29T05:47:55Z https://community.o2.co.uk/t5/Pay-Monthly/my-new-sim-isnot-workin/m-p/1758575#M284248 <P>Standard procedure now is to disable the current SIM when a new one is requested, weirdly ... Ring O2 from another phone - info here:</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;or go into an O2 shop with photo id, <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4093943">@mensahyvette</a>&nbsp;- good luck!</P> Tue, 29 Oct 2024 06:30:30 GMT https://community.o2.co.uk/t5/Pay-Monthly/my-new-sim-isnot-workin/m-p/1758575#M284248 pgn 2024-10-29T06:30:30Z