topic Travel in Pay Monthly

Travel

EK2001 — Sat, 26 Oct 2024 14:00:39 GMT

I will be living in the Netherlands for 8 weeks and was wondering how I would go about using my phone as normal over there? I’ve seen that the Europe zone is included but does that mean I get all my data, texts and phone calls included as they are in my bill or will I have to pay more?

Re: Travel

MI5 — Sat, 26 Oct 2024 14:15:16 GMT

@EK2001

You get all calls and texts within EU and back to UK and 25gb of data per month.

https://www.o2.co.uk/inspiration/the-drop/eu-roaming

Re: Travel

pgn — Sat, 26 Oct 2024 17:42:52 GMT

With the caveat, mentioned in the t&c's, of 63days - 8 weeks will just about fit in that, with a week to spare, @EK2001:

What are our Fair Usage Limits?

Permanent Roaming

Using our services in our Europe Zone for more than 63 days in any four-month period is what we consider to be unfair use. If you do this we’ll send you a fair usage notification by text. If you continue to use these services after we’ve notified you, we’ll apply surcharges for further usage that we recognise as overage.

These surcharges are £3.50 per GB for data, 3.3p per minute for calls and 1p per text. The surcharges will appear on your next month’s bill. We’ll stop applying surcharges to your European Zone usage once the majority of your usage over the previous four months has been in the UK.