Switch up

Markie1960 — Sun, 20 Oct 2024 11:25:01 GMT

Can I change my plan to switch up

Re: Switch up

MI5 — Sun, 20 Oct 2024 11:57:10 GMT

@Markie1960

Only when you upgrade to at least a plus plan.

How can I get Switch Up?

You can get O2 Switch Up in an O2 store,  our website, by signing in to My O2 or calling us for free from on O2 phone or landline on 0808 002 0202.
You'll need to take out or upgrade to a new Plus Plan, Ultimate Plan or any other Custom Plan. If you choose a Plus Plan or an Ultimate Plan, you'll automatically get O2 Switch Up at no extra cost, or you can choose to add it as a Bolt On to any other Custom Plan for an additional £6.99 a month.
Just so you know, Switch Up isn’t available on our SIM Only plans.
When you're ready to Switch Up, find out how to upgrade with O2 Switch Up and what condition your device needs to be in.

https://www.o2.co.uk/o2-switch-up

Although that mentions that you can add the bolt on, I'm fairly sure that has been discontinued now.

Can you confirm please @Dave-O2 ?

Re: Switch up

Dave-O2 — Wed, 30 Oct 2024 16:19:41 GMT

Hey @MI5

I've checked this out, and the bolt-on was brought back earlier this year.

This can only be added to an account at the point of sale 👍

topic Switch up in Pay Monthly

Switch up

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