topic Re: Upgrade Issue in Pay Monthly

Upgrade Issue

Bs15 — Sat, 19 Oct 2024 17:17:23 GMT

I've been told my upgrade order is subject to credit checks. I was told to hang on and o2 would get back to me within 24 hours. That time is almost up and I've heard nothing.

Re: Upgrade Issue

MI5 — Sat, 19 Oct 2024 17:21:51 GMT

@Bs15

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

Re: Upgrade Issue

pgn — Sat, 19 Oct 2024 17:23:03 GMT

Weekend, probably... Looks like you should contact the sales team as they can help with that – message them on Social Media - on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, @Bs15

Re: Upgrade Issue

jonsie — Sat, 19 Oct 2024 17:32:17 GMT

I doubt very much you will find out anything over the weekend

Unless I'm mistaken credit checks aren't done then