topic Re: keeping old sim card when changing tariff in Pay Monthly

keeping old sim card when changing tariff

james2308 — Sun, 13 Oct 2024 16:39:02 GMT

i want to keep my sim card but i want to change my plan to a new one, can i do this?

Re: keeping old sim card when changing tariff

pgn — Sun, 13 Oct 2024 16:41:27 GMT

Yes @james2308

Re: keeping old sim card when changing tariff

MI5 — Sun, 13 Oct 2024 16:41:57 GMT

@james2308

Yes, no need to change sim.

Tariff will update on your current one.

Re: keeping old sim card when changing tariff

james2308 — Sun, 13 Oct 2024 16:42:51 GMT

how would i go about it, the only options are to get a traditonal sim and get an esim

Re: keeping old sim card when changing tariff

jonsie — Sun, 13 Oct 2024 16:45:46 GMT

Use USwitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be at the cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+

Re: keeping old sim card when changing tariff

MI5 — Sun, 13 Oct 2024 16:48:03 GMT

@james2308 wrote:
how would i go about it, the only options are to get a traditonal sim and get an esim

There is an option to keep current sim @james2308

Re: keeping old sim card when changing tariff

james2308 — Sun, 13 Oct 2024 16:48:47 GMT

no option for unlimited, which is what i'm trying to upgrade to

Re: keeping old sim card when changing tariff

james2308 — Sun, 13 Oct 2024 16:51:01 GMT

it doesnt say that here, doing it through the desktop website as the my o2 app doesnt have an option to change to unlimited

Re: keeping old sim card when changing tariff

MI5 — Sun, 13 Oct 2024 16:56:23 GMT

Looks like you are in the new contract pages rather than upgrade @james2308

Back up and check your previous choices.