topic URGENT in Pay Monthly

URGENT

Ausra — Mon, 07 Oct 2024 14:50:11 GMT

I have had 2 devices.

1 is mine

1 was my exes,

The contract has ended so I phoned to disconnect.

To find out my sim is also disconnected!!!!!!!

I find this very unprofessional and I have missed an important call and I can't even call my kids

Re: URGENT

jonsie — Mon, 07 Oct 2024 14:54:39 GMT

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Re: URGENT

Bambino — Mon, 07 Oct 2024 14:58:41 GMT

@Ausra Whose name was the contract in? If it wasn't yours there's nothing you can do about it.