https://community.o2.co.uk/t5/Pay-Monthly/eSIM-didn-t-swap-over-to-new-iphone/m-p/1749484#M282665 <P>You can't use the old one. You need to get a replacement from O2 and you will have to do that any time you want to move phone.</P><P>You can see if MyO2 has one waiting</P><P>Otherwise contact O2</P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000008726.png" style="width: 1000px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/58318iBA135973F2A84128/image-size/medium?v=v2&amp;px=400" role="button" title="1000008726.png" alt="1000008726.png" /></span></P> Sat, 21 Sep 2024 17:38:24 GMT Enlli 2024-09-21T17:38:24Z https://community.o2.co.uk/t5/Pay-Monthly/eSIM-didn-t-swap-over-to-new-iphone/m-p/1749467#M282661 <P>Hello, as above, my eSIM didn’t swap to new iPhone, how can get a new one or transfer the old one? The instructions have me going round in circles!</P><P>&nbsp;</P><P>thanks</P> Sat, 21 Sep 2024 15:46:19 GMT https://community.o2.co.uk/t5/Pay-Monthly/eSIM-didn-t-swap-over-to-new-iphone/m-p/1749467#M282661 JR1916 2024-09-21T15:46:19Z https://community.o2.co.uk/t5/Pay-Monthly/eSIM-didn-t-swap-over-to-new-iphone/m-p/1749484#M282665 <P>You can't use the old one. You need to get a replacement from O2 and you will have to do that any time you want to move phone.</P><P>You can see if MyO2 has one waiting</P><P>Otherwise contact O2</P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000008726.png" style="width: 1000px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/58318iBA135973F2A84128/image-size/medium?v=v2&amp;px=400" role="button" title="1000008726.png" alt="1000008726.png" /></span></P> Sat, 21 Sep 2024 17:38:24 GMT https://community.o2.co.uk/t5/Pay-Monthly/eSIM-didn-t-swap-over-to-new-iphone/m-p/1749484#M282665 Enlli 2024-09-21T17:38:24Z