topic Re: Porting a number in Pay Monthly

Porting a number

Bordeaux — Tue, 17 Sep 2024 07:52:20 GMT

Hi there

I have an 02 pay monthly sim with no 20% loyalty discount ( as I forgot to text within 28 days of receiving the sim ) is it possible to take out another 02 pay monthly sim , apply for the 20% discount on the new sim and then port the number over from my undiscounted line ? And then cancel the undiscounted line which is out of contract , it’s a bit of a faff but will save me £10 a month . Hope someone can help , 02 have said I can’t port an O2 number to another 02 sim but have often been given incorrect advice . Thanks in advance if anyone has an idea !

Re: Porting a number

MI5 — Tue, 17 Sep 2024 07:55:32 GMT

@Bordeaux

As you are out of contract, just upgrade to another sim only and apply your discount to the upgrade.

Use USwitch
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+

Re: Porting a number

Bordeaux — Fri, 20 Sep 2024 06:21:00 GMT

Thankyou very much , that did the job , expert advice appreciated. Do you know if I need to apply for multi line discount again as I had the discount on this upgraded line before . I had a message to say volt benefits and the roaming in certain countries benefit had been removed from the new contract

Re: Porting a number

MI5 — Fri, 20 Sep 2024 07:07:00 GMT

@Bordeaux

You'll need to reapply for your discount but Volt benefits should automatically renew after around 14 days.